Terms and Conditions
- Effective Date:
Welcome to Sarthak Fashion (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website at https://sarthakfashion.com (the “Website”), including all products, services, features, and content available through it.
By accessing our Website, creating an account, placing an order, or using any of our services, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our Website.
1. Eligibility
- You are at least 18 years old, or you have permission from a parent or legal guardian.
- The information you provide is accurate and up to date.
- You will use this Website only for lawful purposes.
2. Products
However, please note that:
- Product colors may appear slightly different depending on your device or screen settings.
- Measurements may vary slightly due to manual production or measurement.
- Product availability may change without notice.
Some product images displayed on our Website may be enhanced or created using Artificial Intelligence (AI) to provide a better visual presentation. These images are intended for illustrative purposes only.
While we make every effort to ensure that the images accurately represent the actual product, slight differences in color, texture, design details, or appearance may occur due to AI-generated visuals, lighting conditions, screen settings, or the manufacturing process.
We encourage customers to read the product description carefully before placing an order. If you need additional information about a product, please contact our customer support team before making a purchase.
We reserve the right to update product descriptions, prices, images, or specifications at any time without prior notice.
3. Pricing
All prices displayed on our Website are shown in Bangladeshi Taka (BDT) unless otherwise stated.
While we try to ensure that all pricing information is accurate, mistakes may occasionally occur.
If we discover an incorrect price after you have placed an order, we reserve the right to:
- Contact you before processing the order, or
- Cancel the order and issue a full refund if payment has already been made.
4. Orders
Please note that an order confirmation does not mean your order has been accepted.
- Accept or decline any order.
- Cancel orders due to stock unavailability.
- Cancel orders that appear fraudulent or suspicious.
- Cancel orders containing incorrect pricing or product information.
If your order is cancelled after payment, a full refund will be issued.
5. Payment
Your payment information is processed securely through trusted payment providers.
Sarthak Fashion does not store your complete payment card information on its servers.
6. Shipping and Delivery
- Delivery location
- Weather conditions
- Public holidays
- Courier delays
- Other circumstances beyond our control
Although we work hard to deliver orders on time, we cannot guarantee delivery on a specific date.
7. Returns, Refunds and Exchanges
- If 3 days have passed since your purchase, we cannot offer a full refund or exchange.
- Please carefully check the product you ordered while the delivery agent is present.
- If you notice any damage, defect, incorrect product, or missing item, please inform the delivery agent immediately and return the product at that time.
- If you request a return or replacement after the delivery agent has left, an additional delivery charge will apply.
8. User Accounts
- Keeping your password confidential.
- Maintaining accurate account information.
- All activities carried out through your account.
Please notify us immediately if you believe your account has been accessed without your permission.
9. Acceptable Use
- Use the Website for any illegal purpose.
- Attempt to interfere with the Website's security.
- Upload harmful software or malicious code.
- Copy or misuse our content without permission.
- Attempt to access restricted areas of the Website.
Any violation may result in suspension or permanent termination of your account.
10. Intellectual Property
- Logos
- Product images
- Graphics
- Designs
- Website layout
Is the property of Sarthak Fashion unless otherwise stated.
No content may be copied, reproduced, distributed, or used without our written permission.
11. Limitation of Liability
To the maximum extent permitted by law, Sarthak Fashion shall not be responsible for any indirect, incidental, or consequential loss arising from the use of our Website, products, or services.
12. Changes to These Terms
We may update these Terms and Conditions at any time without prior notice.
Any changes will become effective immediately after they are published on this Website.
13. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Bangladesh.
Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts of Bangladesh.
Need Assistance?
If you have any questions regarding these Terms and Conditions, please contact us. We are always happy to assist you.
